Frequently Asked Questions

The timeline for a kitchen remodel depends on the scope of work, but most projects take between 6-12 weeks. A simple cabinet refacing might take 3-4 weeks, while a complete kitchen renovation with layout changes, new appliances, and custom features can take 10-16 weeks. We provide detailed project timelines during the planning phase and keep you updated throughout the process.

Yes, we provide free, detailed estimates for all kitchen projects. Our process includes an initial consultation where we discuss your vision, needs, and budget. We then create a comprehensive proposal with itemized costs, timeline, and scope of work. There are no hidden fees, and we stand by our estimates. The consultation typically takes 1-2 hours and includes taking measurements and discussing design options.

We primarily serve the greater St. Louis metropolitan area including Illinois communities such as Edwardsville, Alton, Bethalto, Wood River, Jerseyville, and Godfrey. We're also happy to travel to surrounding areas within a 50-mile radius for larger projects. Contact us to discuss your specific location and project scope.

Absolutely! We work with a wide range of budgets from $15,000 for basic cabinet upgrades to $100,000+ for complete luxury kitchen transformations. During our consultation, we'll discuss your budget and priorities to create a design that maximizes value within your price range. We can also help you prioritize elements and phase the project if needed.

It depends on the scope of work. Cosmetic changes like painting, flooring, and cabinet refacing typically don't require permits. However, structural changes, moving walls, electrical work, plumbing modifications, or adding new appliances usually require permits. We handle all necessary permits and inspections as part of our service, ensuring your project meets all local codes and regulations.

This depends on the extent of the remodel. For minor updates, you might retain limited use of parts of your kitchen. For major renovations involving plumbing, electrical, and cabinet removal, we recommend setting up a temporary kitchen space. We work efficiently to minimize disruption and will discuss temporary kitchen arrangements during the planning phase.

We provide a comprehensive 2-year workmanship warranty on all labor and installation work. This covers any defects in our craftsmanship and ensures your satisfaction with the final result. Additionally, manufacturer warranties apply to appliances, cabinets, and materials (typically ranging from 1-25 years depending on the product). We'll provide you with all warranty documentation upon project completion.

We'll provide you with a detailed preparation guide, but here are the basics: Clear out all items from cabinets and drawers that will be worked on, remove delicate items and artwork from nearby walls, set up a temporary kitchen space, and arrange for pet care if needed during noisy construction phases. We also recommend taking photos of your current kitchen for reference and creating a list of must-have features versus nice-to-have additions.

Yes, we provide complete project management from design to final cleanup. This includes design consultation, material selection, obtaining permits, coordinating trades (electricians, plumbers, tile setters), installation, and final walkthrough. You have one point of contact throughout the entire process, making the experience seamless and stress-free. We also handle all scheduling and material deliveries.

We accept multiple payment methods including checks, electronic transfers, and major credit cards. For larger projects, we typically structure payments in phases: 25% deposit to start, 50% at project midpoint, and 25% upon completion. We provide detailed invoices at each phase and never ask for full payment upfront. All payment terms are clearly outlined in our contract.

Absolutely! Design consultation is a core part of our service. We help you select cabinet styles, countertop materials, flooring options, backsplashes, lighting, and hardware that fit your style and budget. Our design expertise spans traditional, contemporary, farmhouse, and modern aesthetics. We also provide 3D renderings and material samples to help you visualize the final result before construction begins.

While we thoroughly assess your project beforehand, unexpected issues can occasionally arise with older homes, such as water damage, outdated wiring, or structural considerations. We immediately notify you of any issues, provide photos, explain the situation, and present solutions with updated pricing and timelines. We never proceed with additional work without your approval and maintain open communication throughout the entire process.